Graduations FAQs

Visit our Graduations website. You will need your ceremony date and time to access this site if you have not already had your graduation. Otherwise, please use either your 8-digit docket reference or any of your 10-digit image reference numbers from the paperwork by our photographer on the day.

Booking is available at some universities but is not a necessary requirement. Contact your university to find out if booking is available for you. Our studios open as soon as the gowns are available.

You can attend our studios prior to your graduation once you’ve collected your gown, but please ensure you allow adequate time to have pictures taken if you do so.

Our studios are extremely busy throughout the day, but our dedicated staff will endeavour to allocate you to a photographer as quickly as possible.

Yes, the maximum number we can accommodate for a family group photograph is 7 people (including the graduate). Larger groups are subject to a sitting fee, which is payable on the day. Please note this fee cannot be redeemed against any products purchased and is non-refundable.

For family groups of 8 & 9, there is a sitting fee of £25.

For family groups over 10, there is a sitting fee of £40